Shipping Policy

After an order is received, it may undergo confirmation, payment verification, stock verification and preparation before dispatch.

Processing times may vary according to product availability, order volume, weekends, public holidays or additional verification requirements.

Available shipping destinations are presented during the relevant ordering process. An order can only be delivered to a destination supported by the available shipping service.

Availability may depend on the selected product, delivery address, carrier coverage and applicable restrictions.

Any applicable shipping charge should be displayed before an order is submitted. Costs may vary according to destination, parcel size, weight, selected service or other delivery requirements.

Customers should review the final order information before confirming a purchase.

Any delivery period displayed during the ordering process is an estimate rather than a guaranteed arrival date unless expressly stated otherwise.

Estimated delivery periods may be affected by:

• Destination and carrier coverage
• Product and stock availability
• Weekends and public holidays
• Weather or transport disruption
• Customs or border procedures
• Address or contact inaccuracies

Where tracking is available, dispatch or tracking information may be sent using the contact information associated with the order.

Tracking information can take time to become active after the parcel is handed to the delivery provider.

Customers are responsible for providing a complete and accurate delivery address, recipient name and contact information.

If you notice an error, contact info@topambitleader.com as soon as possible. An address may not be changeable after dispatch.

The carrier may contact the recipient, leave delivery instructions, make another attempt or direct the parcel to a collection point when delivery cannot be completed.

Customers should follow the carrier’s instructions and collect or reschedule the parcel within any indicated period.

Delivery can be delayed by carrier operations, high shipment volumes, weather, public holidays, customs processing, incorrect addresses or events outside reasonable control.

Inspect the parcel when it is delivered. If the exterior is visibly damaged, document the condition with clear photographs and follow any available carrier procedure.

Report the issue promptly to info@topambitleader.com and include the order number, a description and relevant photographs.

If an item is missing or differs from the order, contact us promptly. Include the order number, the item received and photographs of the parcel and contents where appropriate.

When tracking indicates a possible loss, an investigation may be requested from the carrier. Resolution time depends on the carrier and circumstances of the shipment.

We may request supporting information from the customer to assist with the investigation.

For international deliveries, customs procedures, import taxes, duties or handling charges may apply depending on the destination and applicable rules.

Unless expressly stated otherwise during the ordering process, such charges may be the recipient’s responsibility.

Shipping conditions for returned products are explained in our Refund & Return Policy.

Do not send a return without first reviewing the applicable instructions.

For shipping-related questions, email: info@topambitleader.com.

You may also use our Contact Us page.